Overview
Role: This position involves providing intensive job training to young adults through a program that combines classroom skill development, internships, job placement support, and personalized mentorship across various career pathways.
Responsibilities: Facilitate technical and professional training in Customer Experience, including Banking or Customer Success, support internship placements, and assist participants in developing customer-centric and professional business skills. Provide ongoing coaching, guidance, and support to help participants launch their careers.
Qualifications & Skills: High school diploma or GED, eligibility to work in the U.S., motivation to learn technical and professional skills, and availability for program activities. Strong relationship-building, communication, and networking skills are essential.
Key Duties: Deliver training, support internship placement efforts, assist with resume building and interview preparation, and promote career growth in fields such as finance, sales, product support, and patient services. Participants earn stipends during internships, and the program aims to enhance product knowledge, customer service mindset, and professional skills.