Overview
Role Overview:
As a Customer Service Advisor, you will be the primary point of contact for customers, creating positive impressions and fostering loyalty by explaining oil change options and services.
You will be trained to effectively communicate product knowledge, recommend additional services, and become an expert on our offerings.
Key responsibilities include engaging with customers face-to-face, suggesting services based on inspections, and providing exceptional service in a fast-paced environment.
You should be comfortable lifting up to 50 pounds, working in non-climate-controlled settings, and understanding safety procedures and training materials.
Fluency in English, effective communication skills, eagerness to learn, and the ability to work with hands above the head are essential.
Qualifications & Skills:
- Effective interpersonal and oral communication skills
- Comfortable suggesting additional services
- Ability to review and understand training materials
- Physical capability to lift and stand for extended periods
- Willingness to be cross-trained as a top-side technician
Career Development & Benefits:
Opportunities for career growth are extensive, supported by comprehensive training, safety commitments, and a values-driven environment.
Benefits include competitive pay, paid training, flexible schedules, paid time off, uniforms, tuition assistance, health coverage, 401(k) with match, and employee discounts.
Equal opportunity employment and accommodations for applicants with disabilities are prioritized.