Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help build a high-performance team to deliver a trusted, efficient service experience that fosters customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, strong customer service skills, and the ability to work in a fast-paced environment. Proficiency in using KPI data for performance improvement, schedule flexibility, and high school diploma or equivalent are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled settings is necessary.
Benefits & Development: Competitive hourly pay, opportunities for career advancement to Service Center Manager, educational benefits, health coverage, employee assistance programs, and perks like uniforms, discounts, and 401(k) matching. Emphasis is placed on personal growth, teamwork, and a supportive work environment.