Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing vehicle maintenance, educating guests on services, managing schedules, overseeing inventory, and maintaining safety standards. You will help build a high-performing team committed to delivering a trusted, quick, and friendly experience that fosters customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a customer-focused mindset, ability to handle fast-paced work, and proficiency in using KPI data for performance improvement. High school diploma or equivalent, fluency in English, and physical ability to stand, lift up to 50 pounds, and work in various conditions are required.
Key Duties:
- Perform vehicle maintenance and educate guests on vehicle care
- Supervise daily operations and train team members
- Develop efficient work schedules and assist with inventory management
- Ensure safety, cleanliness, and security of the service center
- Lead team development and foster a positive work environment
Benefits: Competitive hourly pay, career growth opportunities, debt-free education programs, health benefits, paid time off, flexible schedules, employee assistance, uniforms, automotive discounts, and 401(k) plans with matching contributions.