Overview
Role Overview: As an Assistant Service Center Manager, you'll support the Service Center Manager by leading a team to deliver exceptional automotive services, primarily oil changes and vehicle maintenance. Your responsibilities include supervising daily operations, training and mentoring staff, ensuring excellent customer service, managing inventory, and maintaining a safe, organized work environment. You'll build customer loyalty through quality service and team development, while assisting with store audits and opening/closing procedures.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Strong judgment under pressure, use of KPI data for performance monitoring, and schedule flexibility are essential. High school diploma or equivalent, fluency in English, and physical ability to stand, lift, and work in various conditions are required.
Key Duties:
- Perform vehicle maintenance and educate guests on services
- Supervise daily operations and train team members
- Develop work schedules and assist with inventory management
- Ensure safety, cleanliness, and adherence to policies
- Lead team development and foster customer loyalty
Benefits: Competitive hourly pay, career growth opportunities, educational assistance, health benefits, work-life balance, employee assistance programs, uniforms, discounts, and retirement plans with company match.