Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring exceptional customer service. Responsibilities include performing oil changes and vehicle maintenance, educating guests, managing work schedules, assisting with inventory, and maintaining a safe, clean environment. You will help build a high-performance team, promote loyalty through quality service, and ensure company policies are followed.
Key Duties:
- Perform vehicle maintenance and educate customers on services
- Supervise daily operations and train team members
- Develop work schedules and manage inventory
- Conduct store audits and ensure safety protocols
- Open and close the service center following safety procedures
- Lead team development initiatives
Qualifications & Skills: Minimum 1 year of supervisory experience, customer service focus, ability to work in a fast-paced environment, and proficiency in using KPI data. Must have a high school diploma or equivalent, be able to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled settings. Strong communication skills and a positive attitude are essential.
Benefits: Competitive hourly pay, career growth opportunities, educational assistance, health benefits, flexible schedules, employee assistance programs, uniforms, discounts, and 401(k) matching. Terms and benefits may vary by location.