Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional vehicle maintenance services. Your responsibilities include performing oil changes and car services, supervising daily operations, training new employees, and ensuring excellent customer experiences. You will develop and manage weekly work schedules, assist with inventory management, and maintain safety standards through store audits. Your leadership will help build customer loyalty and foster team development.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, ideally in retail or service environments, with a customer service focus. Ability to work in a fast-paced setting, analyze KPI data, and make sound decisions under pressure is essential. Flexibility to work on weekends and physical ability to stand, lift, and work in varied environments are required. A high school diploma or equivalent and fluency in English are necessary.
Key Duties:
- Perform vehicle maintenance and educate guests on services
- Supervise daily operations and train team members
- Build customer trust through quality service
- Manage employee schedules and inventory
- Ensure safety and store cleanliness
- Lead team development initiatives
Benefits include: competitive hourly pay, career growth opportunities, educational support, health benefits, employee assistance programs, uniforms, service discounts, and 401(k) matching. The role emphasizes a positive attitude, attention to detail, and a passion for learning, providing support and training to help you succeed.