Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle needs, managing work schedules, assisting with inventory, and maintaining safety standards. You will help develop team skills and foster a high-performance environment to differentiate the service experience.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, strong customer service skills, and the ability to make sound decisions under pressure. Experience with KPI data analysis, schedule flexibility, and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled environments is necessary.
Key Duties: Lead team development, oversee daily operations, ensure safety and cleanliness, assist with inventory and audits, and promote customer loyalty through quality service. You will also open and close the center, following safety protocols, and work on cars as needed.
Benefits: Competitive hourly pay ($20.25/hr), career growth potential, educational support, health benefits, paid time off, flexible scheduling, employee assistance programs, uniforms, vehicle discounts, and 401(k) matching.