Assistant Manager

Overview

Role Overview: An Assistant Service Center Manager supports the Service Center Manager in leading daily operations, supervising and training staff, and ensuring excellent customer service at an automotive service location. Responsibilities include performing oil changes and vehicle maintenance, educating guests, managing employee schedules, overseeing inventory, maintaining safety and cleanliness, and assisting with store audits. The role emphasizes building a high-performance team to deliver a differentiated service experience.

Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with strong customer service skills and the ability to work in fast-paced settings. Proficiency in KPI analysis, schedule management, and adherence to company procedures is essential. Physical requirements include standing for extended periods, lifting up to 50 pounds, and working in non-climate-controlled environments. A high school diploma or equivalent is required, along with fluency in English.

Key Duties:

Perform vehicle services, educate guests, and ensure quality standards

Supervise daily operations, train new team members, and build customer loyalty

Develop staff schedules, assist with inventory, and support store audits

Help maintain a safe, organized, and efficient work environment

Benefits & Development: Offers competitive hourly pay, career growth opportunities, educational support, health benefits, paid time off, and employee perks such as uniforms, tool provision, service discounts, and a 401(k) plan with matching contributions. Emphasizes a supportive culture focused on personal and professional growth.