Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional vehicle maintenance services, primarily oil changes. Your responsibilities include supervising daily operations, training and mentoring staff, performing car maintenance, and ensuring excellent customer service to build loyalty. You will manage employee schedules, assist with inventory, and maintain a safe, organized work environment by conducting store audits and adhering to safety protocols.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer service mindset, and the ability to make sound decisions in a fast-paced environment. Proficiency in KPI analysis, schedule management, and English communication is required. Physical ability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled settings is necessary.
Key Duties: Perform vehicle services, supervise team operations, develop customer loyalty, manage inventory, lead store safety and cleanliness, and support team development.
We seek motivated individuals with positive attitudes and a passion for learning, ready to contribute to a team-oriented, supportive environment.